Zen Rocks Terms & Conditions
Acceptance into a Zen Rocks program is subject to the following:
- Online Registration Form completion with agreement to Zen Rocks Terms & Conditions
- Confirmation email from Zen Rocks
- Completed Wellness Questionnaire
- Receipt of payment in full
Admission is at the sole discretion of Zen Rocks. At a rare case when Zen Rocks may have to refuse admission to a retreat program before commencement of the retreat and on any grounds, all monies paid will be refunded minus bank handling fees. After commencement of the retreat, our cancellation policy will be applied.
Via PAYPAL / Bank Wire Transfer
DEPOSIT REQUIRED TO HOLD RESERVATION
- 100% of the retreat fee is payable with your registration, in order to secure your reservation, and includes a 50% non-refundable deposit.
- We do not offer discounts if unable to attend the full retreat.
Should a booking be cancelled, cancellation fees will apply. A cancellation will only be effective when we receive written confirmation of the cancellation and have responded having acknowledged the cancellation. If you cancel your retreat:
- 30 days or more prior to the retreat start date, Zen Rocks will retain the non-refundable deposit.
- 30 days or less prior to the retreat date, Zen Rocks will retain 100% of the amount paid in connection with the booking.
In the event that a refund is warranted, as an exception and subject to acceptance by Zen Rocks, the amount of the deemed refund will be returned minus bank charges and/or PayPal transaction fees, plus a 50€ Zen Rocks handling fee.
If you fail to join the retreat, arrive after the commencement of the retreat, or leave the retreat prior to its completion, no deduction to the price or refund will be made.
In the event Zen Rocks needs to cancel a retreat due to circumstances within our control, a full refund will be given minus the banking fees, or a retreat voucher for future use. If we need to cancel for the safety of our guests, due to circumstances beyond our control, such as but not limited to acts of God, war, threat of war, closure of airports, civil strife, natural disasters, fire, no refund will be given.
Covid Conditional Cancellation Policy
In the event of cancellation due to Covid related travel restrictions imposed by the Government of your country or Greece, you receive a 50% refund minus bank charges, or 100% transferrable towards a future retreat (within 12 months time).In the second case, you will be given a voucher for future use on the same or another program.
note: Please consider getting travel insurance.
WAVER OF LIABILITY
MEALS AT ZEN ROCKS
We kindly ask for your understanding with the fact that Zen Rocks offers general Vegetarian meals with Vegan options, and that you will be responsible for caring for your own special needs in regards to your specific dietary needs while at Zen Rocks unless otherwise agreed.
It is important to note that you may not allowed to bring any meat, fish, poultry products to Zen Rocks. We appreciate your understanding on food & alcohol sensitive issues.
Other coffee options available at a charge. In some retreats there may be an option for a glass of wine at dinner, according to the teacher’s discretion & program content of the week. Under no circumstances do we encourage/ allow consumption of copious amounts of alcohol. Please understand that you may be asked to leave the retreat, if your stay does not accord with Zen Rocks protocol, without possibility for a refund
We do not accept liability for loss or damage to your personal property nor any medical condition, which may develop during or after your holiday. Your travel insurance should cover these and any other contingencies. Whilst all reasonable measures are taken to ensure a high standard of health and safety, we shall not be responsible for any injuries caused by nature or the environment.
As of today, in accordance with current regulations we ask that you:
COVID-19 Assumption of Risk
By accepting the Terms & Conditions, I acknowledge the contagious nature of COVID-19 and voluntarily assume the risk that I may be exposed to or infected by COVID-19 by attending a Zen Rocks program. I understand that the risk of becoming exposed to or infected by COVID-19 during a Zen Rocks program may result from the actions, omissions, or negligence of myself and others, including, but not limited to, Zen Rocks staff, guest teachers, employees, volunteers, and program participants and their families and I am willingly holding the above harmless.